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Server

Denny's Maine

Jobs Food Services

Position Summary: The server greets, seats, and serves guests in a friendly and courteous manner, takes and delivers orders, suggestively sells, receives payment and assists other service personnel as needed to provide total guest satisfaction. Responds to and addresses guests concerns in a timely and courteous manner.

Duties and responsibilities:

  • Demonstrates a sense of urgency when serving guest: meets service cycle timing standards.
  • Greets guests immediately upon arrival and acknowledges them upon departure.
  • Assist with guests seating, utilizing proper arrival order and rotation procedures, assists with any special needs.
  • Suggestively sells and achieves guest check average targets.
  • Accurately enters orders on point of sale system.
  • Prepares beverage orders as well as some appetizers, salads, and desserts.
  • Checks prepared orders for completeness and presentation.
  • Delivers food and beverage orders timely and in accordance with standards.
  • Attends to guest during the entire dining experience in a prompt and courteous manner.
  • Demonstrates knowledge of station and floor breakdowns.
  • Possesses strong product and menu knowledge.
  • Uses proper telephone etiquette; assists with to-go orders.
  • Pre-busses tables in a timely manner: clears, cleans and presets tables promptly upon guest departures.
  • Addresses complaints and requests promptly in a courteous manner and notifies supervisor of any issues.
  • Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions.
  • Willingly assists others without being asked.
  • Maintains cleanliness and organization of dining room and service area.
  • Completes all requires side work including deep cleaning assignments.
  • Provides prompt and courteous service and is cordial to all team members and guests.
  • All other tasks and duties assigned.

Qualifications Required: 

  • Must be able to communicate effectively in English both orally and in writing.
  • Must be able to work in a team environment.
  • Meets Denny’s uniform and grooming standard and maintains them throughout the shift.
  • Must be able to work a flexible schedule including holidays, nights, and weekends.
  • Possesses excellent guest service skills.
  • Possesses basic math skills (add, subtract, multiply, divide).
  • Must be dependable and able to learn basic tasks and follow instructions.
  • Places a value on diversity and shows respect for others.

Physical Requirements: 

  • Ability to lift and carry supplies and equipment up to 30 pounds.
  • Ability to raise a tray weighing up to 25 pounds to shoulder height.
  • Ability to bend, stoop, reach, wipe, lift, and grasp.
  • Must have sufficient mobility to move and operate in work area.
  • Must be able to stand and walk throughout a 4 to 8 hour shift.
  • Must be able to hear well in loud environment to respond to employee and guest needs.
  • Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling.
  • Must be able to observe and differentiate between monetary denominations.
  • Must be able to operate point of sale system.
  • Must be able to work around potentially hazardous chemicals.
ID #3151 Location Maine Industry Food Services Type Role Server Career Level High School Presence On-site

Company Information

A brief overview of the company that posted this job offer

Denny's

America's Diner

Est. In 35 People 3 Jobs

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Contact Details

Denny's 123 Civic Center Drive, Augusta Maine 04330 (207) 623-1290 http://www.Dennys.com
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