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Customer Service Associate Sales Floor

Lowe's Maine

Jobs Retail

The position is for customer service associate of the sales floor and will training in a variety of departments.

Position Description

Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate.

Job Requirements

CSA Sales Floor: Requires morning, afternoon and evening availability any day of the week.

Weekend/Holiday Team: Requires morning, afternoon, and evening availability on Friday, Saturday, Sunday, and holidays.

Weekday Team: Requires morning and afternoon availability Monday through Friday during peak day hours.

Physical ability to move large, bulky and/or heavy merchandise.

Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Minimum Qualifications

6 months experience using a computer, including inputting, accessing, modifying, or outputting information.

6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.

Preferred Qualifications

Associate’s Degree in Business, Retail Management, Specialty related to department (e.g., design, appliances) or related field OR Certification in trade related to department (e.g., kitchen, plumbing, electrical, lawn and garden).

1 year retail experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.

1 year retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.

1 year retail experience in related department (e.g., kitchen, plumbing, electrical, lawn and garden).

1 year experience working in any department at a Lowe’s retail store.

ID #3004 Location Maine Industry Retail Type Full Time Role Customer Service Associate Sales Floor Career Level Entry-Level Presence On-site

Required Skills

Here’s an overview qualifications you need for this job.

1 Languages
(Native)
Understanding
Speaking
Writing

Salary & Benefits

Here’s what you get.

Full Time 10-14 /Hour
Benefits

Company Information

A brief overview of the company that posted this job offer

Lowe's

Est. In 1946 50+ People 1 Job
Retail home improvement
Appliances
Lumber & Buidling Materials
Home Decor
Doors & Windows
Lawn & Garden

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Contact Details

Lowe's 53 Crossing Way, Augusta, ME 04330 (207) 620-5027 https://www.lowes.com/
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