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Customer Service Representative

Spectrum Maine

Jobs Customer Service

We are looking for outgoing and energetic representatives to provide excellent support to our customers. You will be responsible for establishing and maintaining professional and positive relationships and ensuring concerns are addressed consistently.

What it’s like to work at Spectrum

We have a great environment full of fun and food. We love to recognize and reward employees for a job well done. Along with a great rewards network we are often celebrating with pizza parties and other yummy treats!

Working for Spectrum opens up a lot of possibilities. We love to see our employees grow and develop in their careers, so we provide them with opportunities to do that. With many different departments and positions, you have the option to take your career down many different paths. If you’re looking to be a leader in a Fortune 100 company, your path to success starts here!

A day in the life of a Customer Care Rep

To start we’ve got our whole training process mapped out and organized for you, so you will understand everything about this position in no time. Training is very thorough and does move quickly, so we do ask that you come prepared and willing to learn every day during your training period. Once training is complete we are ready for a graduation celebration.

On a daily basis you will primarily be engaging with our customers over the phone. You’ll be there to answer their billing questions, take payments, assist them with pricing information and help place their service orders. If you ever have any questions or need some help, you’ll be surrounded by a helpful team of colleagues, leads and supervisors to jump in and assist.

To really learn more about this role, check out our day in the life video: https://www.youtube.com/watch?v=QDzytZhhy_s

SHIFT DIFFERENTIAL: $.75/hour for shifts starting/after 11:00 AM
TRAINING SHIFT: 11:00 am – 7:30 pm Mon through Friday for 5 weeks.
Starting Shift: 12:30PM to 9:00PM two consecutive days off will be assigned

ID #2995 Location Maine Industry Customer Service Type Full Time Role Customer Service Representative Career Level Entry-Level Presence Office

Required Skills

Here’s an overview qualifications you need for this job.

1 Languages
(Native)
Understanding
Speaking
Writing

Salary & Benefits

Here’s what you get.

Full Time 14.00 /Hour
Benefits Comprehensive medical, dental and vision plans Vacation time, sick time and personal days 401k with 100% company match up to 6% 3% company paid Retirement Accumulation Plan Discounted Company Services

Company Information

A brief overview of the company that posted this job offer

Spectrum

Charter Communications

Est. In 1993 50+ People 2 Jobs
Cable TV
Internet
Voice

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Contact Details

Spectrum 901 Washington Ave, Portland, ME, 04103 (207) 253-2222 https://www.spectrum.com/ Facebook LinkedIn Twitter
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